Welcome to Carelon Behavioral Health’ Member Online Services for Kansas!

Here members and their families can find information about Carelon Behavioral Health, and ways to find help and treatment for addiction. If you or your family member needs services for the treatment of a substance use disorder, we want you to get the best possible care.

Our Member Handbook contains a wealth of information that can help you understand your benefits and answer any questions about your new plan. We also invite you to visit Achieve Solutions for additional news and resources.

If you need help, please don’t hesitate to contact us for assistance.

Carelon Behavioral Health
1-888-800-6791 (TTY)

The customer service line is open 24 hours a day, 7 days a week.
Interpreter services are available in other languages, including sign language.

Kansas Customer Service:  1-866-645-8216